PAYMENT

Extraordinary Ordinary Day (EOD) accepts the following payment methods: Visa, MasterCard, and American Express. All prices listed on the site are in Australian dollars (AUD) and are processed as such. Exchange rates are determined by the user’s bank.

By entering credit card information on the site, the user warrants that all data is valid, current, and that they are authorised to use the credit card in question. EOD is not liable for delays or other problems with shipments if the issuer of a credit card does not authorise the transaction or if funds are not released for any other reason.

EOD will make every effort to fulfill all orders in terms of style and colour. Styles and colours may not be available at time of transaction. EOD will only charge credit cards for items that are available for shipping.

DELIVERY

Extraordinary Ordinary Day (EOD) strives to maintain high standards for delivery times on orders. Delivery times may vary depending on the final shipment destination. You will receive confirmation via email when your order has shipped. This email will include your tracking number. If you have any questions about your order or the shipping process, please contact us via email.

All deliveries require a signature upon delivery for the security of our customers. EOD recommends that all packages be delivered to a place with a dedicated mail reception area, such as a company or business, for fastest delivery.

DELIVERY WITHIN AUSTRALIA

For deliveries in Australia, Extraordinary Ordinary Day (EOD) offers:

  • FREE standard shipping with an expected delivery time of 3-10 work days.
  • EXPRESS shipping for $40 AUD with overnight delivery for orders placed on weekdays before 2pm. 

DELIVERY TO THE REST OF THE WORLD

For all other countries outside of Australia, Extraordinary Ordinary Day (EOD) offers:

  • Standard shipping for a flat rate of $35 AUD with an expected delivery time of 3-15 business days.
  • EXPRESS shipping for a flat rate of $70 AUD with an expected delivery time of 2-4 days for orders placed before 2pm. 
  • FREE standard shipping for any purchases over $1,200 with an expected delivery time of 3-15 business days.

Please contact us via email for any questions regarding international delivery so that we can assist you further.

INTERNATIONAL DUTIES AND TAXES

All Extraordinary Ordinary Day (EOD) orders are shipped on a Delivery Duty Unpaid (DDU) basis. International shipments may incur customs fees, duties, or taxes in excess of the purchase price. The buyer is liable for any additional costs associated with shipments outside of Australia, including local taxes. It is further the responsibility of the user to determine these fees, not the responsibility of EOD.

Please note that some shipments may experience delays due to customs clearance processes. These are unfortunately beyond our control. It would be advisable to contact your local customs office or postal office for more information regarding shipment delays. 

For further information on this or any other policy, please contact us via email.

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